Dominos is always cooking up something exciting to improve the customer experience. From curated new menu items to innovative technological upgrades, the pizza giant is gearing up for some major changes in 2024. So, let's take a closer look at these four key transformations that are set to revolutionize your Domino's experience.
1. Dominos Upgraded Website & App: Get ready for a new digital ordering experience. Domino's is giving its website and mobile app a makeover to streamline the ordering process for both delivery and carryout customers. A fresh modern look, enhanced visualizations, and quicker navigation to satisfy your pizza cravings faster than ever before. It started in January. Domino's is raising the bar for online pizza ordering.
Image source Medium
2. Personalization: Here is your new pizza ordering assistant! Domino's is introducing a cutting-edge personalization feature powered by generative AI, designed to streamline your ordering experience. By presenting images of your entire order before you place it, this "human-like" assistant ensures a tailored and efficient ordering process. Beta testing for this exciting feature starts in 2024, ensuring a more personalized pizza experience for Domino's customers.
Image source ChatbotGuide.org
3. Back of House Innovations: Behind the scenes, Domino's is revolutionizing kitchen operations with innovative technological upgrades. Meet Domino's is launching a proprietary operating system—a smart operating system that keeps a watchful eye on both customer satisfaction and store operations. From order placement to delivery, Dom.OS ensures seamless operations and optimal efficiency. Additionally, Domino's is beta testing a new labour tool in 2024, aimed at providing better schedules and flexibility for employees, ensuring a smoother pizza-making process from start to finish.
4. New Ovens: In the heart of the kitchen, Domino's is introducing state-of-the-art ovens designed to elevate pizza-making to new heights. These cutting-edge ovens promise faster cooking times and reduced costs, making them a game-changer for both new and existing Domino's stores. With efficiency and quality at the forefront, Domino's is committed to delivering piping hot pizzas to your doorstep in record time.
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Conclusion
With these four major changes on the horizon, Domino's is poised to redefine the pizza delivery experience in 2024. From an upgraded digital ordering platform to personalized assistance and behind-the-scenes innovations, Domino's is pulling out all the stops to ensure that every slice is nothing short of perfection. Get ready to indulge in the ultimate pizza experience, courtesy of Domino's.
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